thumbnail image
Profile photo
  • home
  • about
  • results
  • experience
  • skills & interests
  • home
  • about
  • results
  • experience
  • skills & interests
    • Experience

      Years of UX leadership in the private, public and nonprofit sectors.

      Fjord logo

      Design Research Lead

      Fjord

      Built validation capabilities from the ground-up and evolved the Design Research practice by pulling in state-of-the-art evaluative methods from external and internal expertise. Responsible for the overall value and quality of the Design Research team's work. Liaised with Design Research leadership throughout Fjord to establish best practices, develop processes and cultivate community. Ensured consultants managed research data in alignment with Fjord and Accenture policies and ethical practice.

      Accenture logo

      Interaction Design Manager

      Accenture

      Managed the delivery of user experience client engagements, and collaborated with business and technology teams to ensure all intended end users realized the experience we envisioned. Worked with other leaders to achieve agency operational goals, and to pursue agency networking/sales/growth opportunities within Accenture.

      Rightpoint logo

      Lead User Experience Architect

      Rightpoint (freelance)

      Architected a new public-facing website for Access Community Health Network, a community-based healthcare provider which makes preventive and primary care accessible to many Chicagoland residents in need.

      InContext Solutions logo

      Principal User Experience Architect

      InContext Solutions

      Lead the experience design of an innovative and disrupting web-based 3D retail space planning app for retail professionals who focus on product and marketing placement analysis. Responsible for all UX in the central 3D web app for the Unity platform. Design and development were done within an Agile development framework using 1-week sprints.

      Walmart logo

      Principal User Experience Architect

      Walmart Global E-Commerce

      Lead large cross-functional teams toward the delivery of UX for a variety of project types, ranging from highly creative in-house work to managing 3rd-party design and off-shore front-end development. Directly impacted the growth of the UX practice expertise by conceptualizing, designing and implementing a highly successful Information Architect Apprenticeship Program.

      Hitachi Consulting logo

      UX Engagement Manager

      Hitach Consulting/Arthur Andersen

      Lead and managed x-functional teams of UX consultants to design for web, intranet, business intelligence, content management, enterprise portal, corporate intelligence and knowledge sharing applications. Planned project scope, tasks, materials, managed day-to-day work and delivered internal project performance reviews.

      Scient logo

      Information Architect

      Scient Corp.

      Lead a cross-functional UX team in synthesizing and utilizing customer requirements to determine information hierarchies and priorities for functionality. Developed navigation strategies and to organize information to support customer goals and objectives.

    Vikki Highland © 2018

      Cookie Use
      We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
      Learn More